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Pastoral Care

Shepherd every member with care that never falls through the cracks.

Care Cases
+ New Case
Open
In Progress
Resolved
3 active cases · 2 pending follow-ups

Track every care need from start to finish.

Open, assign, and resolve care cases with full status tracking so nothing slips through the cracks.

  • Status tracking: open, in progress, resolved, closed
  • Categorize cases by type: grief, illness, crisis, spiritual
  • Full case history with timestamps and author tracking
  • Privacy controls ensure only authorized staff can view cases

Free for up to 50 active members. No credit card required.

INTENTIONAL CARE

Shepherd with intention

"Pastoral care requires systems, not just good intentions. When someone is hurting, you need a process that ensures they are seen, supported, and followed up with — every single time."

Most churches rely on memory and sticky notes to track who needs care. That works until it does not — and when it fails, a grieving widow gets forgotten, a struggling family slips away, or a hospital visit never happens. Kinship gives your pastoral team a shared system for tracking every care need from first concern to resolution, with privacy controls that protect the dignity of those being served.

HOW IT WORKS

From concern to resolution

Three steps to ensure every care need is met with consistency and compassion.

01

Log the concern

When a need arises — a hospital stay, a family crisis, a prayer request — create a care case in seconds. Add context, set the category, and control who can see it.

02

Assign the team

Route the case to the right pastor, elder, or care volunteer. They get notified immediately and can see everything they need to act — no back-and-forth required.

03

Follow through

Automated reminders ensure follow-ups happen on schedule. Log every visit, call, and message. When the need is resolved, close the case with a full record of the care provided.

EVERYTHING YOU NEED

Complete pastoral care toolkit

Every feature your pastoral team needs to care for your congregation with consistency, compassion, and confidentiality — built into one integrated system.

  • Case Management

    Track care needs from open to resolved with full status history

  • Interaction Logging

    Record visits, calls, messages, and notes with timestamps

  • Prayer Requests

    Manage prayer needs with visibility controls and follow-up

  • Team Assignments

    Route cases to the right pastor or volunteer with caseload visibility

  • Automated Reminders

    Email and SMS follow-up reminders with escalation for overdue cases

  • Privacy Controls

    Staff-only visibility and author tracking for sensitive cases

  • Member Profile Integration

    Pastoral notes appear on member profiles for the care team

  • Reporting

    Dashboard with open cases, pending follow-ups, and team workload

Start caring systematically

Give your pastoral team the tools to ensure every member in need is seen, supported, and followed up with — without anything falling through the cracks.

No credit card required. No annual contract. Cancel any time.